Privacy Policy
Last updated: 9/30/2026
Introduction
Frostfire Studios LLC (Frostfire Studios, “us”, “we”, or “our”) operates https://frostfirestudio.com/ (the “Site”).
This page contains our policies regarding the collection, usage, and disclosure of personal data when you use the Site. Your data is used to improve the Site, and by using the Site you agree to the collection and usage of this information in accordance with this policy as defined below.
Information collection and usage
Provided by you
While using our Site, you may be asked to provide Personally Identifiable Information (PII) with the purpose of consented communication between both parties. This includes:
- Name (first and last)
- Email address
- Phone number
- Business information
- Project details
PII is used solely for the purpose of consented communication between parties. We do not sell PII to any third-parties.
Usage and device data
We may automatically collect information on how our Site is accessed and used. This information may include information such as your device's operating system, device type, web browser type and version, referral information (the source that sent you to our Site), session behavior (such as page navigation, clicks, form submissions, date and time of visit), language, and location information (country, region, city).
Usage and device data is fully anonymous - we do not combine usage and device data with information provided by you, and otherwise do not have additional data that can be combined to create an individual fingerprint.
Cookies
We may utilize cookies, a type of small data file placed on your device, in order to hold certain information. Cookies are widely used to enable certain features by online services.
While cookies are commonly used for user tracking, we do not use them for these purposes. Cookies are used solely to provide certain features on the Site, including security on interactive features.
You may instruct your browser to refuse all usage of cookies or alert you to their transmission. If you do not accept cookies note that you will not be able to use certain features of the Site, including our contact form which relies on security cookies for bot detection.
Data retention
Information provided by you is retained for as long as necessary for the purposes listed in this policy. Information provided by you may be retained beyond the length of communication between parties for legal compliance.
Usage and device data may be retained for analysis purposes. This data, generally, may be kept for a minimum of one year unless we are legally obligated to maintain it for a longer period.
Transfer of data
Your information, including both personal and usage data, may be transferred to and maintained on computers located outside of your state, province, region, country, or other jurisdiction. Data protection laws may differ from those of your local jurisdiction.
If you are located outside of the United States, note that we transfer and store personal and usage data to the United States. Data stored in the United States is generally, but may not always be, stored in the states of New York and Ohio.
If you are located outside of the European Economic Area (EEA), note that we additionally store usage data in the EEA.
We take steps to reasonably guarantee the security of your data in accordance with this policy. This includes not knowingly transferring data to organizations or countries without adequate data protection policies.
Third-party services
We utilize third-party services to facilitate functionality on our Site, including communication and analytics. These parties only have access to your information as required for them to perform these services on our behalf, and they are obligated to not use or disclose this information for any other purposes.
Cloudflare
We use Cloudflare's Turnstile service for some security features for our Site, including but not limited to, bot detection and blocking. Review Cloudflare's Turnstile Privacy Addendum for more information.
Swetrix
We use Swetrix for in-depth analytics, error metrics, and Site performance details. This is in addition to self-hosted analytics. Review Swetrix's Privacy Policy for more information. For the purpose of Swetrix's Privacy Policy you are classified as an “End User”.
Additional third-parties
In addition to the third-parties listed above, your data may be transmitted by, or maintained on, systems operated by the following third parties:
- DigitalOcean (Hosting)
- Amazon Web Services (Transactional emails)
- Google (Business emails)
- Atlassian (Ticketing and support)
Links to third-party sites
Our Site may contain links to third-party sites. If you click a link to a third-party site, we advise you to review their privacy policy. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party site or services.
Children's privacy
Our Site is not intended for, or targeted towards, anyone under the age of 13 (“Children”). We do not knowingly collect PII from anyone under the age of 13.
If you are a parent or guardian and are aware that your Children have provided PII to us, please contact us at [email protected].
Changes to this policy
We may, from time to time, update this privacy policy. Changes are made effective when they have been posted to this page, and will include the date of the latest revision.